ITIL V3 Live is still coming - The IT Skeptic
5:31 minutes (2.22 MB)A podcast of the orginal post ITIL V3 Live is ... still coming, and VERY expensiveI see the long-awaited "ITIL portal" is showing off. It will go live on 10th November. read more
View ArticleHow is ITIL Live doing?
I wonder how the ITIL Live website is doing. And where they get their customers from.read more
View ArticleDeep discounts for ITIL Live™
As predicted, they're doing it hard at TSO: ITIL Live subscription has been slashed BY over 60%, from £2,500 to £950 (not that's not for life, just for a year). Now it is just insanely expensive rather...
View ArticleThe ITIL portal was originally going to be free
Readers may have missed the comment a while ago that the ITIL portal was originally going to be "available to the ITSM community at no cost".read more
View ArticleA few of our wealthier readers might now consider ITIL Live™
I see the price of TSO's ITIL Live™ has fallen even further, in fact halved AGAIN. Since the £495 per annum fee now includes ITIL V3 Lifecycle Suite content - i.e. you get an online subscription to the...
View ArticleWho now controls ITIL?
Who now controls ITIL? Who sits atop this multi-billion-dollar empire and calls the shots? The real power behind ITIL is still fragmented, although one wonders for how long. The IT Swami predicts!read...
View ArticleITIL's online presence is a dog's breakfast
TSO and APMG both maintain websites "on behalf of" OGC. TSO also maintains their own commercial site with a confusingly similar name to their "on behalf" one. Neither of them provide any user...
View ArticleRefreshes all round and no time to apply
ITIL V3, PRINCE2:2009 (The-Framework-Previously-Known-As-Prince2), ITIL V3 New Edition... and now M-o-R:2010 and MSP:2010. Yes, OGC are calling for authors for Management of Risk 2010 edition and...
View ArticleCall for authors and reviewers for the ITIL V3 Refresh refresh
All you budding ITIL authors, now is your chance. read more
View ArticleTSO announces ITIL V3 Update mentors, and seems to have abandoned Incremental...
TSO has appointed the four "mentors" for the ITIL Refresh Refresh (thanks servicesphere)read more
View ArticleIs TSO operating without a license to enforce copyright for PRINCE2?
Is a British Government website inaccurate or is APMG TSO operating without a license?read more
View ArticleOGC and TSO release ITIL V3 Update scope and development plan
Fresh out of the pan today, the Scope and Development Plan: ITIL® V3 Update is released. (Thanks Liz for the tip!) I'm getting ready to leave for the Pink Elephant conference in Las Vegas (see you...
View ArticleThe IT Skeptic looks at ITIL Lite
The IT Skeptic was pretty scathing of Malcolm Fry's first ITIL V3 Complementary Publication, Building an ITIL-Based Service Management Department. Personally I wouldn't buy it (again). Malcolm's second...
View ArticleDirty Deeds reprise - ITIL is clearly a commercial product not a community work
Why did OGC get control of ITIL licensing content back from the British Government agency (OPSI) that is tasked with making government IP freely available to the public or at least free from...
View ArticleTSO embraces open public information
I like to think I'm skeptical not cynical but some days it's tough. This latest initiative from TSO, OpenUp, has got me (and others) plunging into cynicism.read more
View ArticleThe bull in a china shop
I flushed out some interesting feedback by talking favourably about OGC's IP protection. ITIL depends on volunteers and it is a fragile arrangement. When those volunteers' first direct official contact...
View ArticleITIL publisher TSO and accreditor APMG have their contracts extended two...
OGC has renewed the outsourcing contracts for TSO to publish ITIL books and APMG to accredit ITIL training. And if I have this right, TSO defends the copyright and APMG defends the trademarked brand....
View ArticleWhy Free ITIL?
Further to my recent post on Free ITIL, several people are still asking "Why?", so let me elaborate a little on why it should happen and why you should support the idea. The online world is used to...
View ArticleBook review: IT That Matters. Business porn.
itSMF have published another ITSM pocket-book in conjunction with TSO: IT That Matters: An Executive's Guide to maximising [with an "s"!] the strategic value of your IT investment by Dennis Ravenelle...
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The TSO bull is back in the ITIL china-shop: TSO issues take-down notices
The TSO bull is back in the ITIL china-shop. Tweet this. The legal department of The Stationery Office (the publishers of ITIL) sent a letter to the publisher Lulu.com (not me) complaining that my book...
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